{"id":21,"date":"2022-11-21T10:11:55","date_gmt":"2022-11-21T10:11:55","guid":{"rendered":"https:\/\/www.martapardo.com\/?page_id=21"},"modified":"2025-02-04T15:07:11","modified_gmt":"2025-02-04T15:07:11","slug":"conferences","status":"publish","type":"page","link":"https:\/\/www.martapardo.com\/es\/conferences\/","title":{"rendered":"Conferencias"},"content":{"rendered":"

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Exp\u00e9rience client<\/h2>\n

[\/et_pb_text][et_pb_divider color=\u00a0\u00bbgcid-6079e7b0-c6de-4642-992d-5a11afa900a0″ divider_weight=\u00a0\u00bb5px\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb5%\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6079e7b0-c6de-4642-992d-5a11afa900a0%22:%91%22color%22%93}\u00a0\u00bb][\/et_pb_divider][dipl_tabs tab_trigger=\u00a0\u00bbclick\u00a0\u00bb fullwidth_tabs=\u00a0\u00bbon\u00a0\u00bb tab_background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb nav_bg_enable_image=\u00a0\u00bboff\u00a0\u00bb content_bg_enable_image=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb active_title_text_color=\u00a0\u00bb#000000″ title_text_color=\u00a0\u00bb#000000″ title_font=\u00a0\u00bbOutfit|300||on|||||\u00a0\u00bb title_font_size=\u00a0\u00bb20px\u00a0\u00bb active_title_font=\u00a0\u00bbOutfit|300||on|||||\u00a0\u00bb active_title_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#000000″ background_image=\u00a0\u00bbhttps:\/\/www.martapardo.com\/wp-content\/uploads\/2022\/11\/Sans-titre-3_Plan-de-travail-1-scaled.jpg\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb min_height=\u00a0\u00bb750px\u00a0\u00bb min_height_tablet=\u00a0\u00bb750px\u00a0\u00bb min_height_phone=\u00a0\u00bbauto\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||||true|false\u00a0\u00bb border_radii=\u00a0\u00bboff|||30px|30px\u00a0\u00bb border_color_all=\u00a0\u00bb#FFFFFF\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dipl_tabs_item title=\u00a0\u00bbFeuille de route\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\"\"<\/p>\n

Avez-vous d\u00e9j\u00e0 eu un mauvais retour d\u2019exp\u00e9rience client\u00a0?<\/span><\/strong><\/h2>\n

 <\/p>\n

Quelle est votre culture client ? Placez-vous le client au centre de vos pr\u00e9occupations\u00a0?<\/p>\n

Une d\u00e9ception client, une mauvaise exp\u00e9rience peut tout faire basculer : baisse des revenus, comp\u00e9titivit\u00e9 r\u00e9duite, mais \u00e9galement un investissement plus lourd pour rattraper l\u2019impact n\u00e9gatif engendr\u00e9.<\/p>\n

Le Leader est le pilote de votre organisation, son r\u00f4le est de conduire les \u00e9quipes vers l\u2019excellence.<\/p>\n

Construisez une \u00e9quipe dans laquelle chaque membre a la responsabilit\u00e9 et l\u2019ambition d\u2019offrir une exp\u00e9rience in\u00e9dite aux clients.<\/p>\n

Agir au quotidien pour cr\u00e9er de la valeur ajout\u00e9e.<\/p>\n

Les clients qui vivent une belle exp\u00e9rience n\u2019h\u00e9siteront pas \u00e0 d\u00e9penser plus d\u2019argent, \u00e0 acheter plus souvent, \u00e0 vous recommander et \u00e0 devenir de v\u00e9ritables porte-parole pour votre organisation.<\/p>\n

Pensez-vous que vos \u00e9quipes cr\u00e9ent des exp\u00e9riences inspirantes, des exp\u00e9riences dont vos clients vont r\u00e9ellement se souvenir ?<\/p>\n

Utilisent-ils les bonnes pratiques ? Avez-vous d\u00e9j\u00e0 rep\u00e9r\u00e9 les sources d\u2019insatisfaction clients dans votre organisation\u00a0?<\/p>\n

En m\u2019appuyant sur mon exp\u00e9rience de management de plus de 28 ans, je me placerai \u00e0 vos c\u00f4t\u00e9s, en tant que co-pilote, pour vous guider vers la route de l\u2019excellence.<\/p>\n

 <\/p>\n

[\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbIntensit\u00e9 de la course\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb870px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb870px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\"\"<\/p>\n

Intensit\u00e9 de la course<\/span><\/strong><\/h2>\n

 <\/p>\n

Dans une dynamique d\u2019\u00e9changes et d\u2019interactions, les participants vont entrer dans les coulisses de la course automobile.<\/p>\n

Ils vont exp\u00e9rimenter la culture du sport automobile et faire le parall\u00e8le avec un service client tourn\u00e9 vers l\u2019excellence.<\/p>\n

Ils vont travailler main dans la main, apprendre \u00e0 d\u00e9velopper un discours commun et un ensemble d\u2019outils pour mettre l\u2019innovation et la satisfaction au centre du service.<\/p>\n

D\u00e9couvrez comment placer le client au centre de vos pr\u00e9occupations avec la m\u00e9thode \u00abP-ROAD\u00bb.<\/p>\n

[\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbLa ligne d’arriv\u00e9e\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\"\"<\/p>\n

La ligne d’arriv\u00e9e<\/strong><\/span><\/h2>\n

 <\/p>\n

L\u2019objectif\u00a0: cr\u00e9er une \u00e9nergie et une motivation communes.<\/p>\n

Dans une d\u00e9marche d\u2019am\u00e9lioration continue, tous les collaborateurs devront s\u2019engager dans la culture du service et de l\u2019excellence. Ils placeront le client au c\u0153ur de leur savoir-faire.<\/p>\n

[\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbLes objectifs de la course\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\"\"<\/p>\n

Les objectifs de la course<\/strong><\/span><\/h2>\n

 <\/p>\n

    \n
  1. Cr\u00e9er des exp\u00e9riences de service \u00ab\u00a0WOW\u00a0\u00bb pour inspirer vos clients, dynamiser votre \u00e9quipe et transformer votre organisation.<\/li>\n
  2. D\u00e9passer les attentes pour fid\u00e9liser les clients et augmenter la r\u00e9putation de votre service<\/li>\n
  3. Faire passer votre service au niveau sup\u00e9rieur et lib\u00e9rer l\u2019excellence dans votre organisation.<\/li>\n<\/ol>\n

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    \"\"<\/p>\n

    R\u00e9compenses de la course<\/strong><\/span><\/h2>\n

     <\/p>\n

      \n
    1. Fid\u00e9liser et \u00e9tablir une connexion solide en cr\u00e9ant de la valeur \u00e0 chaque \u00e9tape du parcours client.<\/li>\n
    2. Augmenter vos revenus et d\u00e9velopper votre part de march\u00e9.<\/li>\n
    3. Vous d\u00e9marquer en faisant vivre \u00e0 vos clients une exp\u00e9rience unique.<\/li>\n
    4. Cr\u00e9er un avantage durable pour distancer vos concurrents durablement.<\/li>\n<\/ol>\n

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      \"\"<\/p>\n

      Publics vis\u00e9s<\/strong><\/span><\/h2>\n

       <\/p>\n

        \n
      1. M\u00e9tiers des services<\/li>\n
      2. Univers du luxe<\/li>\n
      3. Ventes et Marketing<\/li>\n
      4. Service Qualit\u00e9 Clients<\/li>\n
      5. Meetings annuels de chefs d\u2019entreprise<\/li>\n
      6. Associations Entrepreneuriales<\/li>\n<\/ol>\n

        [\/dipl_tabs_item][\/dipl_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb top_divider_flip=\u00a0\u00bbvertical\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb85%\u00a0\u00bb max_width=\u00a0\u00bb85%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font=\u00a0\u00bbOutfit|200||on|||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||0rem||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0rem||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

        Motivation<\/h2>\n

        [\/et_pb_text][et_pb_divider color=\u00a0\u00bbgcid-6079e7b0-c6de-4642-992d-5a11afa900a0″ divider_weight=\u00a0\u00bb5px\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb5%\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6079e7b0-c6de-4642-992d-5a11afa900a0%22:%91%22color%22%93}\u00a0\u00bb][\/et_pb_divider][dipl_tabs tab_trigger=\u00a0\u00bbclick\u00a0\u00bb fullwidth_tabs=\u00a0\u00bbon\u00a0\u00bb tab_background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb nav_bg_enable_image=\u00a0\u00bboff\u00a0\u00bb content_bg_enable_image=\u00a0\u00bboff\u00a0\u00bb admin_label=\u00a0\u00bbDP Tabs\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb active_title_text_color=\u00a0\u00bb#000000″ title_text_color=\u00a0\u00bb#000000″ title_font=\u00a0\u00bbOutfit|300||on|||||\u00a0\u00bb title_font_size=\u00a0\u00bb20px\u00a0\u00bb active_title_font=\u00a0\u00bbOutfit|300||on|||||\u00a0\u00bb active_title_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#000000″ background_image=\u00a0\u00bbhttps:\/\/www.martapardo.com\/wp-content\/uploads\/2022\/11\/Sans-titre-2_Plan-de-travail-1-scaled.jpg\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb min_height=\u00a0\u00bb750px\u00a0\u00bb min_height_tablet=\u00a0\u00bb750px\u00a0\u00bb min_height_phone=\u00a0\u00bbauto\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||||true|false\u00a0\u00bb border_radii=\u00a0\u00bboff|||30px|30px\u00a0\u00bb border_color_all=\u00a0\u00bb#FFFFFF\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dipl_tabs_item title=\u00a0\u00bbFeuille de route\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

        \"\"<\/p>\n

        Avez-vous d\u00e9j\u00e0 connu une panne de moteur ?<\/span><\/strong><\/h2>\n

         <\/p>\n

        Le Leader est le pilote de votre organisation, son r\u00f4le est de conduire les \u00e9quipes vers la victoire.<\/p>\n

        Mais rien ne serait possible sans motivation.<\/p>\n

        La motivation est un \u00e9quilibre entre l\u2019\u00e9nergie d\u2019\u00e9quipe, son application sur le terrain et le moteur interne de chaque collaborateur.<\/p>\n

        Le pilote doit en permanence \u00e9valuer, \u00e9couter et trouver la bonne dose de motivation pour toujours \u00eatre en pole position sur la piste.<\/p>\n

        Connaissez-vous vraiment vos collaborateurs, leurs aspirations profondes ?<\/p>\n

        Pensez-vous que la motivation de vos collaborateurs soit au RDV au sein de votre organisation ?<\/p>\n

        Utilisent-ils la bonne dose d\u2019\u00e9nergie pour avancer en \u00e9quipe ?<\/p>\n

        Avez-vous rep\u00e9r\u00e9 des facteurs de d\u00e9motivation dans votre \u00e9quipe ?<\/p>\n

        Connaissez-vous les causes\u00a0?<\/p>\n

         <\/p>\n

        [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbIntensit\u00e9 de la course\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

        \"\"<\/p>\n

        Intensit\u00e9 de la course<\/span><\/strong><\/h2>\n

         <\/p>\n

        Dans une dynamique d\u2019\u00e9changes et d\u2019interactions, les participants vont entrer dans les coulisses de la course automobile.<\/p>\n

        Ils vont exp\u00e9rimenter le parall\u00e8le entre la pratique collective<\/strong> du sport automobile et le travail en \u00e9quipe.<\/p>\n

        Comment les managers sont responsables vis-\u00e0-vis de leurs collaborateurs pour avancer en s\u2019appuyant sur la m\u00e9thode \u00ab P-ROAD \u00bb ?<\/p>\n

        [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbLa ligne d’arriv\u00e9e\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

        \"\"<\/p>\n

        La ligne d’arriv\u00e9e<\/strong><\/span><\/h2>\n

         <\/p>\n

          \n
        • Inciter les participants \u00e0 utiliser des techniques concr\u00e8tes pour comprendre et motiver leurs \u00e9quipes.<\/li>\n
        • Choisir la bonne approche pour chaque individu selon son type de moteur.<\/li>\n<\/ul>\n

           <\/p>\n

          [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbLes objectifs de la course\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

          \"\"<\/p>\n

          Les objectifs de la course<\/strong><\/span><\/h2>\n

           <\/p>\n

            \n
          1. Savoir reconnaitre le type moteur (de personnalit\u00e9, aptitudes, comp\u00e9tences et fonctionnement) de vos collaborateurs.<\/li>\n
          2. Cr\u00e9er du lien et de l\u2019harmonie entre les collaborateurs pour booster l\u2019esprit d\u2019\u00e9quipe.<\/li>\n
          3. Apprendre \u00e0 valoriser le travail des \u00e9quipes et les encourager avec une influence positive.<\/li>\n<\/ol>\n

            [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbR\u00e9compenses de la course\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

            \"\"<\/p>\n

            R\u00e9compenses de la course<\/strong><\/span><\/h2>\n

             <\/p>\n

              \n
            1. Accro\u00eetre la motivation et le sentiment d\u2019appartenance \u00e0 un groupe.<\/li>\n
            2. Donner confiance afin de mieux pr\u00e9parer les \u00e9quipes aux challenges de demain et augmenter les initiatives.<\/li>\n
            3. F\u00e9d\u00e9rer les \u00e9quipes via une communication transversale efficace.<\/li>\n<\/ol>\n

              [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbPublics vis\u00e9s\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

              \"\"<\/p>\n

              Publics vis\u00e9s<\/strong><\/span><\/h2>\n

               <\/p>\n

                \n
              1. Chef d\u2019\u00e9quipe, premier niveau de Management<\/li>\n
              2. Managers<\/li>\n
              3. Top Management<\/li>\n
              4. Meetings Annuels<\/li>\n
              5. Associations entrepreunariales<\/li>\n
              6. Institutions comme Chambre de Commerce, CPME, MEDEF\u2026<\/li>\n<\/ol>\n

                [\/dipl_tabs_item][\/dipl_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb top_divider_flip=\u00a0\u00bbvertical\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb85%\u00a0\u00bb max_width=\u00a0\u00bb85%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font=\u00a0\u00bbOutfit|200||on|||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb30px\u00a0\u00bb custom_margin=\u00a0\u00bb||0rem||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0rem||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

                Leadership<\/h2>\n

                [\/et_pb_text][et_pb_divider color=\u00a0\u00bbgcid-6079e7b0-c6de-4642-992d-5a11afa900a0″ divider_weight=\u00a0\u00bb5px\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb5%\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6079e7b0-c6de-4642-992d-5a11afa900a0%22:%91%22color%22%93}\u00a0\u00bb][\/et_pb_divider][dipl_tabs tab_trigger=\u00a0\u00bbclick\u00a0\u00bb fullwidth_tabs=\u00a0\u00bbon\u00a0\u00bb tab_background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb nav_bg_enable_image=\u00a0\u00bboff\u00a0\u00bb content_bg_enable_image=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb active_title_text_color=\u00a0\u00bb#000000″ title_text_color=\u00a0\u00bb#000000″ title_font=\u00a0\u00bbOutfit|300||on|||||\u00a0\u00bb title_font_size=\u00a0\u00bb20px\u00a0\u00bb active_title_font=\u00a0\u00bbOutfit|300||on|||||\u00a0\u00bb active_title_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#000000″ background_image=\u00a0\u00bbhttps:\/\/www.martapardo.com\/wp-content\/uploads\/2022\/11\/Sans-titre-4_Plan-de-travail-1-scaled.jpg\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb min_height=\u00a0\u00bb750px\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ border_radii=\u00a0\u00bboff|||30px|30px\u00a0\u00bb border_color_all=\u00a0\u00bb#FFFFFF\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″][dipl_tabs_item title=\u00a0\u00bbFeuille de route\u00a0\u00bb tab_custom_padding=\u00a0\u00bb20px|10px|20px|10px|true|true\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb2rem||2rem||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

                \"\"<\/p>\n

                Avez-vous d\u00e9j\u00e0 pris le mauvais itin\u00e9raire ?<\/span><\/strong><\/h2>\n

                 <\/p>\n

                Le Leader est le pilote de votre organisation, son r\u00f4le est de conduire les \u00e9quipes vers la victoire.<\/p>\n

                Il doit \u00eatre en permanence sur les starting-blocks, toujours \u00eatre en t\u00eate de course pour distancer les concurrents et prendre la premi\u00e8re place du podium.<\/p>\n

                Agir avec efficacit\u00e9 et d\u00e9termination est une vraie valeur ajout\u00e9e surtout dans un contexte \u00e9conomique et social en perp\u00e9tuelle \u00e9volution.<\/p>\n

                Pensez-vous que les leaders dans votre organisation ont choisi le bon itin\u00e9raire\u00a0?<\/p>\n

                Utilisent-ils la bonne vitesse pour y arriver ?<\/p>\n

                Ont-ils choisi la bonne strat\u00e9gie ?<\/p>\n

                Avez-vous rep\u00e9r\u00e9 les potentiels pilotes de votre organisation\u00a0?<\/p>\n

                En m\u2019appuyant sur mon exp\u00e9rience de management de plus de 28 ans, je me placerai \u00e0 vos c\u00f4t\u00e9s, en tant que co-pilote, pour vous guider vers la ligne d\u2019arriv\u00e9e.<\/p>\n

                [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbIntensit\u00e9 de la course\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

                \"\"<\/p>\n

                Intensit\u00e9 de la course<\/span><\/strong><\/h2>\n

                 <\/p>\n

                Dans une dynamique d\u2019\u00e9changes et d\u2019interactions, les participants vont entrer dans les coulisses de la course automobile.<\/p>\n

                Ils d\u00e9couvriront que le talent du pilote ne peut pas \u00e0 lui seul mener \u00e0 la victoire. Les performances sur la piste sont avant tout le r\u00e9sultat d\u2019un travail d\u2019\u00e9quipe<\/strong>.<\/p>\n

                Comment le leader doit-il surmonter les \u00e9preuves et rebondir pour avancer en s\u2019appuyant sur la m\u00e9thode \u00ab\u00a0P-ROAD\u00a0\u00bb\u00a0?<\/p>\n

                 <\/p>\n

                [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbLa ligne d’arriv\u00e9e\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

                \"\"<\/p>\n

                La ligne d’arriv\u00e9e<\/strong><\/span><\/h2>\n

                 <\/p>\n

                L\u2019objectif\u00a0: inspirer les participants, les pousser \u00e0 utiliser des techniques concr\u00e8tes pour avancer dans la bonne direction avec influence, charisme et d\u00e9termination.<\/p>\n

                 <\/p>\n

                [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbLes objectifs de la course\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

                \"\"<\/p>\n

                Les objectifs de la course<\/strong><\/span><\/h2>\n

                 <\/p>\n

                  \n
                1. Faire preuve d\u2019\u00e9coute active et de communication pour mobiliser les \u00e9quipes.<\/li>\n
                2. \u00c9couter le moteur interne de vos collaborateurs afin de mieux les comprendre et augmenter les performances.<\/li>\n
                3. Savoir reconnaitre le travail des \u00e9quipes et les encourager avec une influence positive.<\/li>\n<\/ol>\n

                  [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbR\u00e9compenses de la course\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

                  \"\"<\/p>\n

                  R\u00e9compenses de la course<\/strong><\/span><\/h2>\n

                   <\/p>\n

                    \n
                  1. Accro\u00eetre la motivation et le sentiment d\u2019appartenance \u00e0 un groupe pour am\u00e9liorer les performances et le bien-\u00eatre au travail.<\/li>\n
                  2. Donner confiance afin de mieux pr\u00e9parer les \u00e9quipes pour les guider vers la bonne direction.<\/li>\n
                  3. Utiliser les intelligences collectives multiples\u00a0: \u00e9motionnelles, situationnelles, pour aboutir \u00e0 r\u00e9aliser vos objectifs en \u00e9quipe.<\/li>\n
                  4. Accroitre la satisfaction client et booster la productivit\u00e9.<\/li>\n<\/ol>\n

                    [\/dipl_tabs_item][dipl_tabs_item title=\u00a0\u00bbPublics vis\u00e9s\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_text_font=\u00a0\u00bbOutfit|300|||||||\u00a0\u00bb body_text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_font_size=\u00a0\u00bb18px\u00a0\u00bb width=\u00a0\u00bb850px\u00a0\u00bb width_tablet=\u00a0\u00bb850px\u00a0\u00bb width_phone=\u00a0\u00bbauto\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb850px\u00a0\u00bb max_width_tablet=\u00a0\u00bb850px\u00a0\u00bb max_width_phone=\u00a0\u00bbnone\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

                    \"\"<\/p>\n

                    Publics vis\u00e9s<\/strong><\/span><\/h2>\n

                     <\/p>\n

                      \n
                    1. Chef d\u2019\u00e9quipe, premier niveau de Management<\/li>\n
                    2. Managers<\/li>\n
                    3. Top Management<\/li>\n
                    4. Meetings Annuels<\/li>\n
                    5. Associations entrepreneuriales<\/li>\n
                    6. Institutions comme Chambre de Commerce, CPME, MEDEF\u2026<\/li>\n<\/ol>\n

                      [\/dipl_tabs_item][\/dipl_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dipl_testimonial_slider testimonial_layout=\u00a0\u00bblayout2″ include_categories=\u00a0\u00bb4″ show_rating=\u00a0\u00bboff\u00a0\u00bb slider_loop=\u00a0\u00bbon\u00a0\u00bb show_arrow=\u00a0\u00bbon\u00a0\u00bb arrow_font_size=\u00a0\u00bb30px\u00a0\u00bb arrow_color=\u00a0\u00bb#e02b20″ testimonial_card_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb show_opening_quote_icon=\u00a0\u00bboff\u00a0\u00bb testimonial_card_custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb testimonial_per_slide_tablet=\u00a0\u00bb1″ testimonial_per_slide_phone=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.19.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbOutfit|200|||||||\u00a0\u00bb author_font=\u00a0\u00bbOutfit|700|||||||\u00a0\u00bb author_text_color=\u00a0\u00bb#000000″ designation_font=\u00a0\u00bbOutfit|700|||||||\u00a0\u00bb designation_text_color=\u00a0\u00bb#000000″ company_font=\u00a0\u00bbOutfit|700|||||||\u00a0\u00bb company_text_color=\u00a0\u00bb#000000″ global_colors_info=\u00a0\u00bb{%22gcid-6079e7b0-c6de-4642-992d-5a11afa900a0%22:%91%22opening_quote_icon_color%22%93}\u00a0\u00bb][\/dipl_testimonial_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

                      Exp\u00e9rience client

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                      \r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>
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                      \r\n\t\t\t\t\t\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div> Avez-vous d\u00e9j\u00e0 eu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":91,"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":2375,"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions\/2375"}],"wp:attachment":[{"href":"https:\/\/www.martapardo.com\/es\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}